Privacy Policy | Tinap Green Limited

Tinap Green Limited is committed to protecting the privacy of its users, The privacy policy is designed to help you understand, what information we gather, how we use and what we do to protect it and assist you in making informative decisions when using our platform. Unless otherwise indicated below, this privacy policy discloses some of the ways our website collects, uses, discloses, and manages the data of our visitors and customers. It’s our way of protecting our visitors or clients’ privacy.

What type of Information do we collect?

Tinap Green receives, collects, and stores any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

With your permission, we might collect email addresses for our marketing campaigns, and your addresses for shipping purposes.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share, and disclose our visitor’s personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your business interest with us. We may contact you via email, telephone, text messages, and postal mail to send updates about our company, poll your opinions through surveys or questionnaires, resolve a dispute, enforce our user agreement, applicable national laws, and any agreement we may have with you or otherwise when necessary to contact you.

How do we use cookies or other tracking tools?

We use cookies and tracking tools provided on the Wix platform to Understand our visitors, where they come from, and how they use our site. These analytics tools give us information as to how people behave when they visit our site. Which we can then use to improve our site and optimize our marketing.

Security

To protect your personal information, we take responsible precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secured, we follow all PCI-DSS requirements and implement additional generally accepted standards.

Links to other websites

As part of our service or E-commerce program, we may provide links to or compatibility with other websites or applications. However, we are not responsible, for the privacy practices employed by those websites or the information or content they contain. This privacy policy applies solely to information collected by us through the service or E-commerce program. Therefore, this privacy policy does not apply to your use of a third-party website accessed by selecting a link via our service or E-commerce program. To the extent that you access or use the service or E-commerce program through another website or application, then the privacy policy of that website or application will apply to your access or use of that site or application. We kindly encourage our users to read the privacy statement of other websites before proceeding to use them.

Third-Party Services

Generally, third-party providers used by us will only collect, use and disclose your information to the necessary extent that allows them to perform the services they provide to us.

It’s important to note that, certain third-party providers such as payment gateways and other payment transaction processors have their own privacy policies, with respect to the information we are required to provide to them, for your purchase-related transactions. We recommend that you read their privacy policies, in order to understand how your personal information will be handled.

Certain providers may be located in a different jurisdiction than either you or us, so if you decide to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction of the service provider.

Our Host

Our website is hosted on Wix.com. They provide us with an online platform to sell our products and services to you. Your data is stored through Wix data storage, databases, and the general Wix application. They store your data on a secure server behind a firewall.

How do we get your consent?

We primarily get your consent when you provide us with your personal information to complete a transaction, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it for that specific purpose. Another instance is when we provide you with an opportunity to choose to share your personal details with us for marketing and receive your consent.

Age of Consent

By using our service, or E-commerce program you acknowledge that you are at least 18 years of age

How can you withdraw your consent?

You have the right to prevent us from contacting you for marketing purposes, When we send a promotional communication to a user, the user can opt out of further promotional communication, by following the unsubscribe instructions, provided in each promotional newsletter, or by contacting us at info@tinapgreen.com Please note that apart from intentions to unsubscribe from receiving promotional updates, we may continue to send you administrative emails including and for example updates to our privacy.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated,

so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@tinapgreen.com